Privacy policy and cookies

§ 1. GENERAL PROVISIONS

  1. The administrator of personal data processed through the TaxiVanWarsaw.pl website is:

Taxi Krzysztof Dmoch
Plac Hallera 6B/12
03-464 Warsaw
NIP: 113-120-78-31

hereinafter referred to as the “Administrator”.

  1. The Administrator exercises particular care to protect the privacy of persons using the TaxiVanWarsaw.pl website and the passenger transport services offered through it.
  2. Personal data is processed in accordance with applicable laws, in particular:
    a) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR),
    b) the Act of 10 May 2018 on the Protection of Personal Data,
    c) the Act of 18 July 2002 on the Provision of Services by Electronic Means,
    d) the Act of 16 July 2004 – Telecommunications Law, to the extent applicable to cookies and similar technologies,
    e) other applicable legal provisions.
  3. The Administrator applies appropriate technical and organisational measures aimed at protecting processed personal data against loss, destruction, unauthorised access, alteration or disclosure.
  4. The website may use a secure encrypted SSL/TLS connection.
  5. Personal data submitted through forms available on the website is treated as confidential and protected against access by unauthorised persons.

§ 2. DATA ADMINISTRATOR AND SCOPE OF PROCESSED DATA

  1. The administrator of personal data is:

Taxi Krzysztof Dmoch
Plac Hallera 6B/12
03-464 Warsaw
NIP: 113-120-78-31

  1. Depending on how the website is used and how services are ordered, the Administrator may process, in particular: a) first and last name,
    b) telephone number,
    c) e-mail address,
    d) pick-up location and destination,
    e) information concerning the date and details of the ordered journey,
    f) data necessary for issuing an invoice,
    g) information concerning payments made,
    h) IP address,
    i) data concerning the device and web browser,
    j) other data voluntarily provided by a person using the website or ordering a service.
  2. Providing data is voluntary; however, to the extent that the data is necessary to accept and fulfil an order, providing such data may be necessary to conclude and perform the transport agreement.

§ 3. PURPOSES AND LEGAL BASES FOR PROCESSING DATA

  1. Personal data may be processed for the following purposes: a) accepting and fulfilling passenger transport orders,
    b) contacting the Passenger or Ordering Party in connection with the fulfilment of an order,
    c) providing the Driver with data necessary for the proper performance of the transport service,
    d) confirming and handling reservations,
    e) processing payments,
    f) issuing invoices and maintaining accounting records,
    g) handling complaints,
    h) pursuing or defending against potential claims,
    i) ensuring the security of the website,
    j) conducting statistics and analyses concerning the use of the website,
    k) responding to messages submitted via contact forms,
    l) fulfilling obligations arising from applicable laws.
  2. The legal basis for processing data may include, in particular: a) Article 6(1)(b) GDPR – where processing is necessary for the performance of a contract or for taking steps prior to entering into a contract, b) Article 6(1)(c) GDPR – where processing is necessary for compliance with a legal obligation to which the Administrator is subject, c) Article 6(1)(f) GDPR – where processing is necessary for the purposes of the legitimate interests pursued by the Administrator, d) Article 6(1)(a) GDPR – where voluntary consent has been given.

§ 4. TRANSFER OF DATA TO DRIVERS

  1. In order to properly perform the ordered transport service, the Administrator may provide the Driver with the Passenger’s or Ordering Party’s data necessary to perform the transport service.
  2. The scope of the data provided may include, in particular: a) first and last name,
    b) telephone number,
    c) pick-up location,
    d) destination,
    e) service date and time,
    f) information necessary for contact and proper fulfilment of the order.
  3. Data is transferred exclusively to the extent necessary to perform the ordered service or fulfil obligations arising from applicable laws.

§ 5. DATA RECIPIENTS

  1. Personal data may be transferred to entities that support the Administrator in conducting business activities, exclusively to the extent necessary to achieve specific purposes.
  2. Data recipients may include, in particular: a) Drivers performing ordered transport services,
    b) hosting and server service providers,
    c) providers of booking and IT systems,
    d) electronic payment operators,
    e) accounting service providers,
    f) IT service providers,
    g) postal and courier service providers,
    h) public authorities entitled to receive such data where the obligation to provide the data arises from applicable laws.
  3. The Administrator does not sell users’ personal data.
  4. Data is not disclosed to third parties for purposes unrelated to the provision of services, unless such disclosure is based on the consent of the data subject or applicable laws.

§ 6. DATA RETENTION PERIOD

  1. Personal data is stored for the period necessary to fulfil the purpose for which it was collected.
  2. Data related to the performance of a transport agreement may be stored for the period necessary to perform the agreement, settle the service and potentially pursue or defend against claims.
  3. Data whose retention is required by law will be stored for the period specified by the applicable provisions.
  4. After the relevant period has expired, the data will be deleted or anonymised unless further storage is required by law.

§ 7. RIGHTS OF DATA SUBJECTS

  1. The data subject has, to the extent provided for by the GDPR, the right to: a) access their data,
    b) rectify their data,
    c) erase their data,
    d) restrict processing,
    e) data portability,
    f) object to the processing of their data,
    g) withdraw consent to the processing of their data where processing is based on consent.
  2. Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
  3. To exercise their rights, the data subject may contact the Administrator:

E-mail: info@taxivanwarsaw.pl

or in writing at:

Taxi Krzysztof Dmoch
Plac Hallera 6B/12
03-464 Warsaw

  1. The data subject also has the right to lodge a complaint with the competent supervisory authority for the protection of personal data.

§ 8. DATA SECURITY

  1. The Administrator applies appropriate technical and organisational measures to secure personal data.
  2. These may include, in particular: a) encryption of data transmission,
    b) server security measures,
    c) access control,
    d) restricting access to data exclusively to authorised persons,
    e) safeguards against unauthorised access to IT systems.
  3. The Administrator takes measures aimed at ensuring the confidentiality, integrity and availability of processed data.

COOKIES POLICY

§ 9. WHAT ARE COOKIES?

  1. Cookies are small text files stored on the user’s device while using a website.
  2. Cookies allow a website to recognise the user’s device and remember certain information concerning the use of the website.
  3. Cookies may be used both by the Administrator and by external service providers whose solutions are used on the website.

§ 10. WHAT DO WE USE COOKIES FOR?

  1. TaxiVanWarsaw.pl may use cookies for the following purposes: a) ensuring the proper functioning of the website,
    b) ensuring website security,
    c) maintaining user sessions,
    d) remembering selected settings,
    e) supporting forms and functions available on the website,
    f) collecting anonymous or aggregated statistics,
    g) analysing how the website is used,
    h) improving the functionality and quality of the website,
    i) supporting external tools used on the website.

§ 11. TYPES OF COOKIES

  1. The website may use the following types of cookies:

Necessary Cookies

These are required for the proper functioning of the website and for using its basic features.

Functional Cookies

These allow selected settings and user preferences to be remembered and improve the user’s experience of the website.

Analytical Cookies

These may be used to collect statistical information about how the website is used, such as the pages visited or the time spent on the website.

Marketing Cookies

If marketing or advertising tools are used on the website, cookies may be used to measure the effectiveness of campaigns and tailor advertising content.

  1. The scope of cookies used may depend on the current configuration of the website and the external services used on it.

§ 12. SESSION AND PERSISTENT COOKIES

  1. Depending on their storage period, cookies are divided into: a) session cookies – stored until the browser is closed, b) persistent cookies – stored for a specified period or until deleted by the user.

§ 13. FIRST-PARTY AND THIRD-PARTY COOKIES

  1. First-party cookies are stored by the TaxiVanWarsaw.pl website.
  2. Third-party cookies may be stored by entities whose services or components are used on the website.
  3. External providers may apply their own rules regarding data processing and cookies.
  4. Such services may include – depending on the current configuration of the website – analytical tools, payment services, maps, multimedia or other external services.

§ 14. CAN COOKIES CONTAIN PERSONAL DATA?

  1. In certain circumstances, some cookies may be associated with information that allows a user to be identified.
  2. If cookies contain personal data or allow such data to be linked to a specific person, the data is processed in accordance with this Privacy Policy and applicable personal data protection laws.

§ 15. MANAGING COOKIES

  1. The user may independently change cookie settings in their web browser.
  2. This may include: a) blocking cookies,
    b) deleting previously stored cookies,
    c) setting the browser to ask for permission before storing cookies,
    d) limiting the operation of third-party cookies.
  3. Detailed information concerning cookie management can be found in the settings of the web browser being used.
  4. Disabling certain cookies may cause some functions of the TaxiVanWarsaw.pl website to not function properly.

§ 16. CHANGES TO THE PRIVACY POLICY

  1. The Administrator reserves the right to update this Privacy Policy and Cookies Policy.
  2. Changes may result in particular from changes to: a) applicable laws,
    b) website functionality,
    c) technologies used,
    d) methods of providing services.
  3. The current version of the Privacy Policy is published on the TaxiVanWarsaw.pl website.

§ 17. CONTACT

For matters related to the protection of personal data, you may contact the Administrator:

Taxi Krzysztof Dmoch
Plac Hallera 6B/12
03-464 Warsaw

E-mail: info@taxivanwarsaw.pl
Phone: +48 790 226 022